Essential Professional Support

Get help from the experts when you need it most.

Essential Open Source Technical Support Packs

EAS can provide dedicated technical support for Essential Open Source. If you require consulting support see our consutling page here

We can offer technical support on a pay as you go per day basis or via the forums, however, for immediate turnaround you may prefer to buy a support pack


Essential Support Pack 1

  • Cover: Platform Support Only
  • Duration: 3 Months
  • Type: Email / Telephone / WebResponse Time: within 48 Hours
  • Pricing: £3,200 / US$5,200 / €3,900

Designed to help organisations get up and running with Essential quickly and cost-effectively. Great for proof of concept and start-up projects. This support pack will provide email, telephone and web support for the initial installation and configuration of the Essential platform, as well as technical platform support.


Essential Support Pack 2

  • Cover: Platform Support Only
  • Duration: 12 Months
  • Type: Email / Telephone / WebResponse Time: within 48 Hours
  • Pricing: £9,000 / US$12,500 / €10,300

Need Faster Response Time?

For within-24 Hour response time multiply the subscription cost by 1.5

If you're interested in support packs, please get in touch.