Hi,
New to EP and was wondering where the appropriate location would be for metrics ie, with a data concept of 'customer', where would metrics relating to measuring customer ie asset value/churn/transactions be created?
thx
data metrics modeling
We would suggest the best way to capture the kind of metrics that you describe as follows:
I hope this helps
Thanks
Jason
- Create new instances of EA_Class / EA_Support / Utilities / Service_Quality_Measure / Service_Quality / Information_Service_Quality for each of the types of metric that you wish to capture against Data Concepts, e.g. ‘Asset Value’, ‘Churn’, ‘Transactions’
- For each allowed value of enumerated metrics (e.g. High, Medium, Low), create an instance of EA_Class / EA_Support / Utilities / Service_Quality_Measure / Service_Quality_Value / Information_Service_Quality_Value, e.g. ‘Churn - High’, ‘Churn - Medium’, ‘Churn - Low’, populating the ‘Service Quality Type’ property of each with the associated metric, e.g. Churn
- For each Data Concept (i.e. Data Subject), create a single Information_Performance_Measure instance using the Performance Measures property of the Data Subject
- In the Information_Performance_Measure instance, add (enumerated metric values) or create (absolute metric values) instances of Information_Service_Quality_Value using the Performance Levels property to capture the metric values of the associated Data Concept
I hope this helps
Thanks
Jason
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